Satisfaction Guarantee and Return Policy
We stand behind our products 100%. If you don't love our Vivus Green products for any reason, email us for a full refund.
30-Day Money-Back Guarantee – Vivus Green
Not sure if Vivus Green is right for you? We totally get it—and we’re here to help you make the switch with confidence. We proudly offer a 30-Day Money-Back Guarantee on select purchases, because we believe once you try our sheets, you’ll never look back.
If you're new to Vivus Green, we recommend starting with our 20 sheet pack to make sure it's the perfect fit for your home and values.
If you're not completely satisfied, simply email hello@vivusgreen.com.au within 30 days of your purchase with your order number and email address to begin your return.
Important Details:
- Our 30-Day Money-Back Guarantee applies only to your first one-time purchase of a 20 sheet pack or one single box .
- Bundles, multi-packs (e.g. 2 or 4 boxes), and subscription purchases are not covered under this guarantee.
- To receive a full refund, the product must be returned in full.
- All returns must be posted back at your expense, and we recommend using a tracked service to ensure safe delivery. Once we have received your return, we will credit your account.
- Products must be returned undamaged and properly packaged—we are unable to refund damaged or taped-up returns.
This policy only applies to purchases made directly through the Vivus Green online store at www.vivusgreen.com.au.
Still unsure? Reach out—we’re always happy to help you make the cleanest choice for your home and the planet.